Exceeding Expectations at La Cabana Beach and Racquet club

The first Associate General Assembly at La Cabana Beach & Racquet Club had associates on their feet, chanting, singing, clapping and waving: “Delicia , Delicia assim você me mata ! Ai se eu te pego, ai ai se eu te pego,” only this was not an ordinary love song, this was a loud and clear serenade for the resort, and the associates had the numbers to prove it.

Associates simply love La Cabana Beach & Racquet Club.

In the recent Associate Opinion Survey, AOS, the resort scored 80.5% exceeding the 79.5% goal for the year, and topping the already impressive 78.9% of 2011, which presented a significant and important improvement.

The celebration unfolded this week, when the Eagle Team presented the tremendous results. La Cabana Beach & Racquet Club associates enjoyed the party and the celebration cake prepared in honor of the high score.

In the week prior to the AOS, the resort devoted two full days to the resort’s vision, under the slogan: World Class Service Happens Here!

Resort associates were invited to tour an exposition, and attend a fun movie presentation, outlining and reiterating La Cabana’s mission of maintaining its position as a world class service oriented time share resort, and emphasizing its values such as passion, integrity, dedication, loyalty, environmental responsibility, honestly and teamwork.

Vision Days and the Associate Opinion Survey recruited the participation of the Social Committee, the Eagle Team and the HR Committee, the Green, Health & Safety Committee and the Grand Cambio/Chispita Committee Team.

The various active and dynamic committees, set up to manage and direct the associate experience at the resort, showed off their accomplishments with the wonderful results of the annual AOS.

It is very evident that all that work, doesn’t go unnoticed and that associates appreciate what is done for them by the Social Committee who organizes fun monthly celebratory events, the Eagle Team who works on behalf of employee benefits, the Green, Health & Safety Committee who promotes sound environmental practices and the Grand Cambio/Chispita Committee Team, residing in the heart of the housekeeping department, who makes sure the operation works like clockwork, keeping communications lines open and productivity high.

Pictured here the celebration of the AOS score, under the slogan World Class Service Happens Here!