Palm Beach – The Casino at the Radisson enjoys a packed schedule of activities and promotions, under the direction of Casino Sales & Marketing Coordinator Chantal Cha Young.
Patrons are offered free bingo, high stake bingo, happy hour, ladies night, slot and BJ tournaments, and holiday celebrations, all perfectly orchestrated with great creativity and flair by this HWTM, hostess with the most-ess, who is passionate about her guests and the extra dose of fun they experience when visiting the casino at the Radisson.
Chantal started her career at the Casino at the Radisson as a hostess in January of 2002. In her mind it was a temporary position. As a stewardess with Air Aruba, she was laid off with the rest of the flight crew when the airline folded and she was going to join another aviation company down the road, but meanwhile, the casino seemed an excellent interim stop. In August she became a dealer, easily mastering Caribbean Stud Poker and Blackjack. She found the Roulette wheel pay scales confusing, paying out buckets of chips to her guests, then management obviously decided that Roulette was not her thing, and blackjack became her game of choice. In 2007, she became the assistant to the casino manager, spending two wonderful years in operations, and increasing her knowledge of casino procedures. It was an unforgettable time, which sparked her ambition to study overseas, and further develop her career. She left to go to the Netherlands in 2009, and soon found out that you can take a girl out of the island, but you cannot take the island off a girl’s mind.
Chantal shares that she was raised by two powerful and determined women, her mom, a hospital nurse in charge of the delivery room, and her grandma who cared for her all her life while mom was working. In Chantal’s absence, grandma’s health was failing, and Chantal decided to come right back where she was needed. She also returned to the casino, as soon as the call came, it felt like the right thing to do, she says.
In her position as the Casino’s Sales & Marketing Coordinator Chantal orchestrates the promotions and oversees the Winners’ Circle players club. In collaboration with her team, she managed to sign up more than 6,000 members since its inception, and she enjoys helping patrons redeem their points and cash out their winnings, as much as she enjoys posing with them for the camera when they land a surprising jackpot.
We meet many people at the Casino, guests from all of the hotels, and locals too, she explains, they like the cozy atmosphere in the casino and the fact that we recognize many of them by name.
In honor of the upcoming holidays, Chantal is currently busy putting together the 12 Days of Poker promotion which will benefit the local orphanage and also plans a spectacular New Year’s Eve, for December 31st, escorting the old year out with a bang and welcoming the new one in with champagne and music. Incidentally, she says, the Bingo Progressive at $25.600, and the Bad Beat Jackpot at $48.272, are calling players to come and get them, and if that is not enough the Caribbean Stud Poker currently offers a $60.303 jackpot. That’s plenty of good reasons to go visit Chantal at the Casino at the Radisson.