Pizza & Ice Cream Party celebrates high MEDALLIA scores

The Radisson Aruba Resort Casino & Spa threw a fun Pizza & Ice Cream party on Friday, to celebrate having achieved the highest Guest Satisfaction Scores among full-service hotels of the international chain, in the first quarter of the year.

“Congratulations to all colleagues at the Radisson Aruba Resort, Casino & Spa” says General Manager Rob Smith, “They jointly achieved the highest GSI improvement over last year at +0.53 and they had the highest GSI score for full service hotels at 8.66 this quarter, the team will enjoy the pineapple trophy in addition to a corporate allowance, earmarked for a fun team event!” 

MEDALLIA polls guest satisfaction scores among owned and managed Carlson Hotels, eliciting guests’ comments and remarks and publishing ratings every quarter.

Pictured here the winners enjoying their party, served by the executive committee of the resort.