The Eagle Team, made up of associates from all resort departments, is entrusted with monitoring and enhancing associates’ satisfaction, as measured in the yearly Associates Opinion Surveys. The Eagle Team also plays an active role in the Associates General Meetings, besides organizing vision days, auditing departments’ standards procedures and processes and making recommendations to improve work areas and benefit plans.
The Eagle Team regularly takes ownership of the resort’s social responsibility by donating to several charities and working on behalf of several noble causes.
Also nominated as Team of the Quarter the fantastic Recreation Team, under the leadership of Greta de Cuba in charge of the Beach & Pool, the Health Club and the Activities Center for being dedicated to excellent service in all their areas of responsibility and for keeping their team spirit up.
Pictured here the two teams praised for their stellar performances.