General Manager Joe Najjar and his dedicated department heads were in attendance as well as a great number of associates.
The meeting took off with a series of important updates by department heads informing the associates regarding various issues including a comprehensive Financial snapshot, a Food & Beverage overview, an Engineering report and a Human Resources summary of activities. At the heart of the presentation, the results of a recent Guest Survey, with a whopping 224,472 guests in participation. According to survey findings the resort scored very high in overall guest satisfaction, prompting the very-pleased management team to set the goal even higher for 2009.
At its turn, the department of Human Resources outlined the number of associate trainings conducted over the year, and described the loaded social calendar as well as the upcoming mini opinion survey among associates scheduled for the end of the month. New members of family were welcomed, as quite a number of babies were born to associates since the last General Assembly.
To support the healthy weight-loss program in progress at the resort, only low cal snacks were served. A vegetable tray and fruit kebabs topped with yogurt dressing replaced fried favorites while orange juice took over from soft drinks.
The surprise at the end with Zumba Queen Sharon Puy rocked the house with a 15-minute fun workout featuring steamy merenge, salsa and a reggaton showdown, which was much enjoyed as a high-energy, morale-boosting finale to an already most-entertaining assembly.